Solutions for cyclist and pedestrian counting and data analysis.
Onboarding series: Letter #5
How to :
Address Data anomalies
Leverage Eco-Counter Data Services Team
Hey welcome back!
We're thrilled to have you here once again. So far, we've journeyed together through a range of topics to help you maximize the benefits from your bike and pedestrian counters, as well as your count data.
We're at checkpoint 5 with just 3 newsletters to go!
This week, we'll guide you through what to do if you notice something unusual with your counts, such as missing data or drastic over- or undercounts.
1. Keep an Eye on Your Data
By now, we're confident your Eco-Alerts are active and ready to alert you if there's a hiccup (for automatic data transmission), and you are comfortable collecting your data by going to the site (for manual data retrieval).
Additionally, we encourage you to regularly log into Eco-Visio and check on your data every few weeks.
2. Visit Your Counter
Spotted an anomaly? Your first move should be to visit the site and inspect your counter. Remember, automated counters live outside 24/7 and are designed to withstand harsh urban and rural conditions. That being said, some care for your counter is always a good idea!
Regularly cleaning the area around your counter and ensuring there are no obstructions can lead to accurate counts and optimal data transmission.
3. Perform a Validation Count
In our second newsletter, we shared a handy instructional article on how to do this. Feel free to revisit our previous newsletters to refresh your memory and pick up best practices. Our goal is to help you reap the maximum benefit from Eco-Counter products and services for your projects!
Data Validation & Reconstruction
Good news!
If you opted for the Professional Eco-Visio Package, once a year our team of dedicated Data Analysts will validate and reconstruct your data, addressing all potential anomalies and providing you with a clean and verified Dataset. For Expert users, this process will be conducted four times a year.
This requires a collaborative approach! Let us know if you're interested in becoming the primary contact for the Data Validation & Reconstruction Process in your organization.
For our Light users, never forget, we are always ready to investigate and fix any data anomalies as a one-time service. We're here for you every step of the way!
